Shipping Policy

At Avanceswear, we aim to deliver your order quickly and reliably. Please review our shipping terms below.

1. Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Pre-order items follow the estimated timeframe stated on the product page (usually 3–4 weeks).

2. Shipping Methods & Times

• We offer standard tracked shipping for all orders.

• Estimated delivery times:

  • Domestic (within [your country]): 2–5 business days after dispatch

  • International: 5–14 business days after dispatch

• Delivery times may vary due to customs, courier delays, or factors beyond our control.

3. Shipping Costs

• Shipping fees are calculated at checkout based on destination and order weight.

• Free shipping may be offered during promotions or on orders above a specific amount (if applicable).

4. Tracking Your Order

• Once your order has shipped, you will receive a confirmation email with tracking information.

• Please allow 24–48 hours for tracking updates to appear.

5. Customs, Duties & Taxes

• International orders may be subject to import duties and taxes, which are the responsibility of the customer.

• Avanceswear is not responsible for delays or additional costs due to customs clearance.

6. Incorrect Address & Failed Delivery

• Please ensure your shipping address is correct at checkout.

• Avanceswear is not responsible for orders lost due to incorrect or incomplete addresses.

• If a package is returned to us, re-shipping fees may apply.

7. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and details.

• We will work with the courier to resolve the issue.

Pre-Order Policy

At Avanceswear, some of our products are available on a pre-order basis. Please read the following terms carefully before placing your order:

1. What is a Pre-Order?

A pre-order means you are purchasing an item that is not yet in stock but will be produced or reserved specifically for you.

2. Estimated Shipping Time

• Pre-order items typically ship within 3–4 weeks from the date of purchase.

• This timeframe is an estimate and may vary due to production schedules, supply chain factors, or shipping delays beyond our control.

3. Payment

• Full payment is required at the time of placing a pre-order.

• This secures your item and ensures it will be shipped to you once available.

4. Cancellations & Refunds

• Pre-orders cannot be canceled once placed, as each item is produced or reserved for you.

• Refunds are only available in cases of product defects or if we are unable to fulfill your order.

5. Combined Orders

• If your order includes both in-stock and pre-order items, the entire order will ship together once the pre-order item is available.

• To receive in-stock items sooner, please place separate orders.

6. Updates

We will keep you informed of any significant changes to your pre-order, including delays or shipping updates.

7. Agreement

By placing a pre-order with Avanceswear, you acknowledge and accept the terms outlined in this Pre-Order Policy.